Hotel operations automation
Unify Hotels turns PMS, payroll, POS, housekeeping, reservations and guest-service data into live daily reports, productivity insight and action points for hotel teams.
See how your daily hotel reports could be automated into one operating picture.
Built from real hotel operations experience across front office, housekeeping, F&B, kitchen, reservations and guest services.
Today's Hotel Snapshot
Live operational picture
82%
+3.1%
36
12 VIP
28
4 late
21 / 28
75%
142
+18 vs LW
£2,840
24.6%
9 open
Avg response 4m 20s
4 issues
2 rooms OOO · 1 preventive
£18,420
Exceptions
PMS, payroll, POS, reservations, housekeeping and daily reports.
Rooms, labour, F&B, kitchen, maintenance and guest services in one view.
Daily priorities, exceptions and owner-ready reporting.
Operator-led. Tech-aware.
Unify Hotels bridges hotel operations and hospitality technology — helping turn daily workflows, reporting gaps and department pain points into clearer systems, dashboards and adoption plans.
The problem
Most hotels still rely on spreadsheets, PMS exports, payroll files, WhatsApp threads, paper handovers and manual reporting to run daily operations.
The result is delay, missed priorities and poor visibility across departments — rooms not ready for arrivals, labour drifting over budget, guest requests slipping, and owners waiting days for a clear operational picture.
Automation modules
Unify Hotels is designed around the daily reports, handovers and operational decisions that hotel teams already manage — then turns them into live visibility and measurable action.
Automates housekeeping visibility, room readiness and arrival prioritisation.
Inputs
PMS room status, arrivals, departures, stayovers, housekeeping labour.
Outputs
Rooms cleaned per labour hour, minutes per room, cost per room, priority arrival list.
Connects payroll data with operational output across departments.
Inputs
Payroll hours, rota data, department activity, service periods.
Outputs
Labour cost per cover, rooms per labour hour, revenue per labour hour, productivity exceptions.
Measures F&B productivity across breakfast, lunch, afternoon tea, dinner, bar and events.
Inputs
POS covers, revenue, payroll hours, service periods.
Outputs
Covers per labour hour, labour cost per cover, revenue per labour hour, service-period performance.
Tracks kitchen labour, prep time, menu profitability, supplier movement and waste impact.
Inputs
Recipe costs, supplier invoices, menu sales, payroll, covers served.
Outputs
Dish GP, kitchen labour cost per cover, supplier price alerts, waste impact, margin movement.
Monitors room pickup, cancellations, no-shows, deposits and channel movement.
Inputs
PMS bookings, cancellations, no-shows, OTA channels, payment status.
Outputs
Pickup report, cancellation report, lost revenue, OTA dependency, deposit exceptions.
Turns guest requests, complaints, VIP notes and follow-ups into a live service workflow.
Inputs
Guest notes, requests, complaints, room moves, VIP preferences.
Outputs
Open requests, response times, unresolved issues, follow-up ownership, guest recovery actions.
Automates personalised recommendations based on guest profile, purpose, budget and preferences.
Inputs
Guest profile, dietary needs, location, budget, travel purpose, preferences.
Outputs
Restaurant suggestions, itineraries, chauffeur options, family plans, upsell opportunities.
Tracks room defects, recurring checks, preventive maintenance and out-of-order rooms.
Inputs
Fault reports, room defects, maintenance logs, safety checks.
Outputs
Open faults, response times, recurring issues, preventive checks, out-of-order visibility.
Each module can work alone, but the real value comes when hotel departments are unified into one daily operating picture.
Why hotels choose Unify
Replace spreadsheets and handovers with live, automated operational reports.
See every department's status, workload and exceptions in one place.
Match payroll to productivity across rooms, F&B, kitchen and reception.
Automatic priority sequencing for arrivals, early check-ins and VIPs.
Covers, GP, prep time and revenue per labour hour by service period.
Route requests, track resolutions and reduce missed guest issues.
Clean, credible daily snapshots for owners and management teams.
Every report ends in a decision, not another dashboard tab.
Built for hotel teams
One live view of hotel performance, labour, rooms, guest issues and revenue.
Prioritise arrival rooms, track productivity and forecast daily workload.
Measure covers, labour cost and service-period productivity.
Clean owner-ready reporting on revenue, labour, experience and maintenance.
Credibility
Unify Hotels is designed around the practical challenges hotel teams face every day — from dirty-room delays and labour overspend to missed billing, kitchen GP pressure, guest requests and fragmented daily reporting.
30+
Report types mapped
7
Departments unified
Operations
Focus
Get started
See how Unify Hotels turns your PMS, payroll and daily workflows into a live operating picture.